What data we use
When you contact us, submit an enquiry or apply as a partner, we may process data such as your name, contact details, property or project location, enquiry and any photos and documents you provide.
How we use your data
We use this data to handle your enquiry and communicate with you. Where needed for your enquiry, we use it to contact relevant professionals.
Personal data is not shared without a valid reason.
Website hosting
Our website is hosted by Netlify. Netlify processes technical request data, including your IP address, to serve and secure the website.
Processing forms and email
When you submit a request or partner application, Netlify processes your form details and any request attachments to send them through Resend to our business mailbox at info@servicesud.com. We use your email address to reply to you. Received requests, applications and correspondence are managed in our business mailbox. Our hosting and email providers also process data to provide their services.
Protection against abuse
We use Cloudflare Turnstile against automated abuse. Cloudflare processes data including your IP address and technical browser signals, also to improve bot detection. For details, see the Turnstile privacy information.
How long we keep your data
Service Sud keeps your data for as long as necessary to handle your request or partner application and to carry out and complete the agreed work.
Google Analytics and your choice
With your consent, we use Google Analytics 4 to measure visits, pages viewed, traffic sources, enquiry actions, selected services, contact clicks and website language. Without consent, we do not load the Analytics tag or send Analytics data to Google.
Google Analytics uses information including cookie identifiers, device details and website usage. We do not send names, email addresses, phone numbers, enquiry text or attachments. Google may process data outside the European Economic Area.
You can accept or decline Analytics and change your choice on any page through Cookie preferences. We remember your choice for 180 days. If you withdraw consent, we stop measurement and remove the Analytics cookies set by this website. This does not automatically delete data already processed.
The Analytics cookies _ga and _ga_SHX19LZW5Q have a configured lifetime of no more than 180 days. Your choice is stored in your browser without a personal identifier. An attempted submission does not prove that an enquiry was received.
Your language preference
If you select a language from the language menu, we remember your choice in your browser for up to 180 days. When you open the general homepage, we use this choice to show the corresponding language version. This functional preference contains only the language and its expiry date and is not sent to Google. You can change it through the language menu or remove it by clearing this website’s data in your browser.
Your privacy rights
Under applicable privacy legislation, you may have rights including access, rectification, erasure, restriction, objection and portability of personal data.
Contact
For questions about privacy, you can contact us at info@servicesud.com.